At Miami Cancer Institute, our goal is to provide you with the compassionate, personalized care that helps you feel healthy and live your life to the fullest.  We treat every patient like a family member, ensuring that we develop the best possible treatment plan for your needs.

Below is a step-by-step checklist for newly diagnosed cancer patients at Miami Cancer Institute.  We hope it will help you feel more at ease about your treatment options.

Step 1: Make an Appointment

Step 1: Make an Appointment

To make an appointment, call us at 786-596-2000

International patients can call +1-786-596-2373

Your or your loved one can also request an appointment online.

You don't have to have a certain type of cancer to be treated here - our personalized, compassionate care is available for all patients who walk through our doors.  Miami Cancer Institute's specialists have expertise in treating a wide range of cancers, from rare tumor types to more common breast and skin cancers.

Not all patients need a referral for treatment here, but we recommend speaking with your primary care physician and insurance provider to check whether you need a referral.  The caring and knowledgeable representatives who staff our appointment lines are also able to answer many of the questions you may have.

When you do speak with one of our appointment representatives, you will need to answer a few questions about your diagnosis, health history and any previous treatments you've had.  This will help us find the right specialist to fit your needs.

Step 2: Check your insurance

Check with your insurance company to make sure your plan provides coverage at Miami Cancer Institute. Coverage varies depending on the plan, but most major insurance providers include Miami Cancer Institute in their networks. Medicare and Florida Medicaid also provide benefits for care here.

If you have questions about coverage, call your insurance company or reach out to our managed care call center at 786-662-7667. You can also email us questions at Insurance@BaptistHealth.net.

Before your first visit, one of our patient financial counselors will call you to talk through your benefits and review any pre-authorization requirements. These requirements help your insurance company decide whether your care is medically necessary. Our patient financial counselors will work with you throughout your care in case any pre-authorizations are needed for other parts of your treatment.

We understand that a cancer diagnosis can come with financial stress.  Our team will work closely with you to help you navigate available assistance programs, if needed.  Baptist Health South Florida is also committed to providing financial assistance for those in need.

If you want to contact a patient financial counselor directly, call 786-527-8434

Step 3: Prepare for your visit

Step 3: Prepare for your visit

When you schedule your first visit with us, your appointment representatives will let you know where your appointment will take place and how to get there.  Your appointment representative will also give you details about the medical records and other items you will need to bring your appointment.  You will receive an appointment confirmation via email, text message or phone call, depending on your preference.  Please confirm this reminder promptly, so we can be ready for you.

Prior to your appointment, you will also receive a call from one of our intake nurses.  This call, which will last about 15-30 minutes, will ensure we have all the information needed about your health history, diagnosis and tests or procedures you've already undergone.  This call also allows for your appointment time to be spent with your physician discussing your diagnosis and next steps, including treatment options.

Miami Cancer Institute is located on the northeast corner of the Baptist Hospital campus: 8900 N. Kendall Drive in Miami.  Complimentary valet parking is available at the main entrance.  If you are traveling from outside the Miami area or from another country, our team can help you coordinate accommodations as well as ground and air transportation.  We also have International Services representatives available 24 hours a day at 786-596-2373 or International@BaptistHealth.net

We recommend bringing a list of questions to ask your doctor at your first appointment.  Family members or caregivers are welcome to join you during this appointment to provide support, take notes and ask their own questions.

While a cancer diagnosis can be scary, knowing more about your cancer type and treatment options may help you feel more comfortable and empowered.

Step 4: Meet your team

During your first appointment, you will meet your doctor as well as the medical assistants, nurse practitioner and nurse navigator who will form your care team and will work with you throughout your treatment.  At Miami Cancer Institute, we focus on taking a personalized approach to each patient, which is why we will find a team that specializes in treating your specific type of cancer.  This team will be chosen just for you, to meet your specific needs.

Your nurses and medical assistant will play a crucial role in your treatment.  These professionals are the members of your care team whom you will see and hear from the most.  They bring extraordinary compassion, knowledge and expertise to your care and will help you every step of the way.

Step 5: Let us support you

At Miami Cancer Institute, we focus on treating the whole patient. Your care team will not only work together to treat your cancer, they will also provide comprehensive care that serves your psychological, social and spiritual health.

Some of the programs and support services offered at Miami Cancer Institute include:

Patient Support Services

Patient Support Services

Designed for Healing, Wellness and Recovery

Taking care of the whole patient is an important component of providing personalized cancer care. Integrated into the fabric of the Miami Cancer Institute, the Cancer Patient Support Center addresses the psychological, physical, social and spiritual needs of our patients during cancer treatment and beyond.

Have questions? We're here to help.

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